Survival strategy for the modern quality manager

One thing is certain, nothing is certain

Everything is in flux and nothing is certain. Change is the only constant in our lives, including our working lives. Market wishes and needs change, laws and regulations change, new technologies make their appearance, the geopolitical situation can change rapidly and we can be faced with a global pandemic out of nowhere. Change can be gradual or spectacularly jerky, but one thing is certain; nothing is certain.

Survival of the fittest

Those who are open to change tend to thrive better. Change readiness is often sought in organizations. Change often has to come from people and that is not easy. Everyone is comfortable in their comfort zone and change is quickly seen as a threat.

How do we ensure that employees want to move with us, that they want to be open to new ideas, that they keep up with developments, that they understand that change is necessary, that they want to think out of the box, and that they are willing to see and accept a changing zeitgeist? Change readiness among employees is an important component and is often central to change management.

Change competence: being able to change

Change readiness is about wanting. Resistance to change is still sometimes explained as "not wanting. But that is not entirely fair. In addition to 'wanting', there is also such a thing as 'being able'. In that context, the term change readiness is used.

An employee may want to change, but needs time, for example. He wants to change, but cannot oversee the consequences of that change for him.

Rigid systems do not help

Although someone does want to change, it can be difficult to handle a change practically. Besides the human factor, something else comes into play here. People can be stuck in systems, techniques and technologies. Systems and technologies that are not flexible do not really facilitate people being able to move with them.

Quality management and risk management must always align with current business realities. This regularly requires adapting practices and systems. If, as a quality manager or risk manager, you work with KMS or QMS software that is not flexible, you are, by definition, change-impaired. You want to change, but your system simply won't allow it. That, of course, is not good for your organization.

Hyperflexible software does help

Vanuit die filosofie hebben we het ISO2HANDLE platform voor kwaliteitsmanagement en risicomanagement gebouwd. Het systeem is heel eenvoudig naar eigen inzicht te structureren en te vullen met actuele informatie.

Structuur en inhoud veranderen is letterlijk kinderspel. Door de gebruiksvriendelijke drag&drop editors in ons platform bouw en wijzig je eenvoudig de structuur van je handboek, de opzet en inrichting van je formulieren voor registraties, de acties, taken en workflows die uit die registraties volgen en de dashboards die laten zien hoe je ervoor staat en of je al je KPI’s gaat halen.

With the ISO2HANDLE software platform for quality management and risk management, we have built a technology that makes you as a QHSE. KAM, quality or risk manager maximum change competence.

What about you? You just have to want change :)

Speaking of wanting ... would you like to know more about this? Or would you like to get a short online demo from us? Then respond here.