Smooth Implementation

Once you have chosen ISO2HANDLE, the next question is "How to proceed. The answer is simple. We have now onboarded more than 750 customers and we know what it takes to get our solution to land well in your organization. Customer success is our middle name, shall we say. Your success comes first!
750+ companies
are already using our software

A proven successful
implementation process

Composing the project team

A good composition of the project team is the basis for your success. We ensure that the team not only has executive members, but that the implementation is also secured at the management level. We pay attention to personal roles and make sure everyone knows what is expected of them.

Establish working arrangements project team

The implementation process has a number of steps and these require commitment from team members at various times. For a smooth and timely implementation, we establish what we expect from whom at what point. At the same time, we outline how coordination with the ISO2HANDLE implementation consultant will take place. When all expectations are clear and known to everyone, the prerequisites for a successful implementation are met.

Setting up environment and kick-off

When we set up an environment for you, we look carefully at the results you want to achieve. We give good attention to the phasing of your ambitions. We know by now that it's a good idea to start small and build out after your initial successes. We make sure your environment is loaded with all the superpowers you need and that it's ready to go. You now have a working system that meets your needs and requirements and you are ready to get started.

Training and work sessions

We organize a number of (usually 4) power sessions of up to 2 hours in which we teach you and your team how to work with your ISO2HANDLE environment. If we find that there are issues that still need to be adjusted, we'll take care of that. Over the course of the weeks, your team will learn to interact with the system and resolve a variety of issues.

Trial runs and fine tuning

We are now going to engage some actual users in your organization. We are going to set up a live simulation and we are going to ask users to start using some features. We'll incorporate the feedback we receive and make sure you're ready to go live after a final fine-tuning.

Live

Together we run through everything one last time. After that final check by the team and the ISO2HANDLE consultant, we put your environment live. You can introduce the go live to your colleagues and everyone can now start working with the system. Job done!
"At Van Santvoort, we pay a lot of attention to customer focus. That is why we recognize and appreciate companies that consider it as important as we do. ISO2HANDLE is such a company where the customer is central. User-friendly and versatile software, fine personal guidance and very good communication. For us that just works well!"
Puk Köhler
Van Santvoort Construction